Accessibility services / Audit
Understand your website’s accessibility barriers.
A professional audit turns uncertainty into documented findings your team can use. Start with a clear scope and a useful deliverable.
Enterprise or publisher-scale site? Member portals, journals, PDFs, thousands of pages — a 10-page scan won’t tell you much. Book a 20-minute scoping call instead.
What to ask for in an accessibility audit
Agree on the scope
Name the standards target, representative templates, important user journeys, documents and third-party components. Define what is excluded, too.
Test with people and tools
Combine automated checks with manual keyboard and assistive-technology testing. Ask which browser and screen-reader pairings are included and whether testing with disabled users is part of the engagement.
Make findings actionable
Ask for the affected page or component, reproduction steps, user impact, relevant success criterion, supporting evidence and a suggested repair.
Plan the repair and retest
Confirm who implements changes, how findings are prioritized and whether retesting is included. Keep an explicit record of unresolved issues.
A preliminary scan is a starting point.
Automated tools can identify some barriers. They cannot determine accessibility on their own. A professional evaluation adds human judgment and manual testing of the way people use the site.
W3C guidance on evaluation tools ↗
An audit documents findings within an agreed scope and date. It is not a guarantee against legal claims. Use whatisADA’s WCAG introduction to understand the terminology before comparing proposals.
Compare proposals on the same terms.
Request a redacted sample report, named testing methods, a clear accessibility target, an itemized scope and a retest policy. Price only becomes useful when those details are comparable.
Use the provider evaluation checklist →